Welcome to Woolstone Medical Centre
Please note that we will be open as usual on Good Friday 10th April and Easter Monday 13th April from 8 am to 6.30 pm.
Due to the current situation we are working in a different way.
- Our doors will be closed, however we are still open. Please ring the bell at the door and we will speak to you.
- Face to Face consultations: We are reducing face to face consultations from next Monday 16th March. We will aim to provide care over the telephone or via video consulting with the option of be seen at the practice after the telephone consultation. Please be patient with us at this time. We are taking these measures to protect you and our health professionals.
If you have a face to face consultation booked in the next few weeks, these will be done via the telephone instead. The Doctor or Nurse will be phoning you at the day and time you have booked the face to face appointment. If your appointment is deemed not appropriate to be done over the telephone, we will be calling you with different arrangements. Please do not come to the Practice.
- Prescriptions: For those patients on regular medication, if you have a nominated pharmacy, please ask them to order the medication for you on your behalf.
If you do not have a nominated pharmacy - we will accept requests over the phone, online access requests and also via email. Please email us your request to LEWCCG.email@example.com adding the name of the pharmacy you wish to collect the medication from.
- Mobile or Phone Number updates - Please do let us know if you have changed your phone number as soon as possible.
- Carers - If you have a carer, please do let us know the name of your carer as well as their contact telephone number.
- Self Isolation note for employer - Use this service if you have to stay at home because of coronavirus and you need a note for your employer. Click here.
Before using this service, make sure you have checked the coronavirus advice on the NHS website.
If you have to stay at home but feel well enough to work, ask your employer if you can work from home. If you can work from home, you will not need an isolation note.
This app has just been launched today with researchers at Guy’s & St Thomas’ & King’s College, Wellcome Trust and NIHR to help slow the spread of #COVID19 and identify at risk cases sooner by self-reporting your symptoms daily, even if you feel well.
Download the app https://covid.joinzoe.com/
Thank you for bearing with us at this time.
Our aim is to provide high quality health care in a safe and accessible fashion where patients are treated with care and consideration. We encourage patients to take responsibility for their own health and strive to enable the personal and professional development of the staff.
We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.
You can also contact us through facebook - please click here WCM facebook page
Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment.
Update your Medical Records
You can also update your clinical/medical record with new information such as new address or contact details, blood pressure readings, alcohol intake, smoking, height and weight.
Access your Medical Records
If you would like to access your medical records online please click here.
Partners in Care
Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.
Access to the Building
At the Woolstone Medical Centre wheelchair access to the building is via a ramp near the front entrance. The ramp also allows access to the treatment room from outside in an emergency.
Patient services are provided at ground floor level; however, a lift is provided to access the first floor via the stairs inside the front entrance. For disabled patients a WC is provided near the front entrance and another is available on the first floor. If access proves difficult to any of our disabled patients we would be happy to consider any suggestions for improvement.
(Site updated 31/03/2020)